Cookie Policy for TIPP TOPP HOMES LTD

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and a more personalised browsing experience.

Cookies perform many different tasks, such as allowing you to navigate between pages smoothly, remembering your preferences, and helping us understand how our Website is being used so we can improve it.

Cookies can generally be categorised into:

• Session cookies – These are temporary cookies that exist only for the duration of your online session and are deleted from your device when you close your browser.
• Persistent cookies – These remain on your device after your browser is closed for a period of time specified in the cookie. They activate each time you visit the Website that created the cookie, until they expire or are deleted.

Types of Cookies We Use

We use a combination of first-party and third-party cookies on our Website. These cookies fall into the following categories:

Essential cookies

These cookies are necessary for the basic operation of our Website and enable core features, such as page navigation, secure areas, and form submissions (for example, when you request a valuation or submit an enquiry via our Contact Us page). Without these cookies, our Website may not function properly, and we may not be able to provide certain services you have requested.

Performance and analytics cookies

Performance cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This may include which pages are visited most often, how users move around the site, and any error messages encountered. We use this information to analyse trends, measure the effectiveness of our content and navigation, and improve the overall experience for property buyers, sellers, and business partners.

Marketing and personalisation cookies

Marketing cookies may be used to deliver relevant adverts or promotional messages related to our services, such as residential sales, commercial property, valuations, or investment advisory. They can also help limit the number of times you see an advert and measure the effectiveness of marketing campaigns. These cookies may remember that you have visited our Website and share this information with trusted partners for the purpose of refining campaigns and tailoring content.

How We Use Cookies

We use cookies and similar technologies on our Website to support a polished, secure, and user-friendly experience. In particular, we use cookies to:

• Remember your preferences, such as previously viewed pages or preferred property categories, to make it easier to find suitable homes and commercial premises.
• Enable essential Website functions, including secure browsing, navigation, and the operation of forms used to submit enquiries, request valuations, or book consultations.
• Monitor Website usage so we can understand how visitors engage with different areas of the site, such as our Services, Portfolio, and Market Analysis pages.
• Enhance the quality of our online services by testing new features, streamlining navigation, and improving content based on aggregated insights.
• Support marketing and communications activity relevant to our clients, for example by tailoring property recommendations or highlighting services that may be of interest based on your browsing behaviour.

Third-Party Cookies

Some cookies on our Website may be set by trusted third-party service providers. These third parties help us deliver certain features and functionality, such as:

• Analytics providers – We may use third-party analytics tools to collect information about how visitors use our Website, including pages viewed, time spent on site, and links clicked. This data is used in aggregated form to help us refine our content, navigation, and service offering.
• Embedded content and tools – Our Website may include embedded content or integrations from other platforms (for example, mapping tools, video players, or property presentation services). These third parties may set their own cookies to deliver and improve their services or to measure usage.
• Marketing and advertising partners – Where we use digital advertising or remarketing services, our partners may place cookies to help deliver more relevant adverts and measure the success of campaigns.

We work only with reputable third parties and aim to ensure that any information collected via third-party cookies is handled securely and in accordance with applicable data protection laws. However, we do not control these cookies directly. For more information about how these third parties use cookies and process personal data, please refer to their own privacy and cookie policies.

Managing Your Cookie Preferences

You have choices regarding how cookies are used on your device. When you first visit our Website, you may be presented with a cookie banner or consent management tool that allows you to accept or reject non-essential cookies. You can adjust these settings at any time via the same tool, where available.

In addition, most web browsers allow you to review, manage, and delete cookies through their settings. Depending on your browser, you may be able to:

• See which cookies are stored on your device and delete them individually.
• Block third-party cookies or cookies from specific websites.
• Block all cookies.
• Delete all cookies when you close your browser.

For more information about how to manage cookies in your browser, you can usually find guidance in the browser's help section. The following links may be helpful for commonly used browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, and others. Please note that these links are provided for convenience and may be updated by the browser providers from time to time.

Disabling Cookies

You can choose to disable or block some or all cookies through your browser settings or via our consent management options. However, please be aware that:

• Disabling essential cookies may significantly impact the operation of our Website, and certain pages or secure features (such as enquiry and appointment forms) may no longer function as intended.
• Disabling performance cookies may limit our ability to understand how our Website is used and to improve the services and content we provide to potential buyers, sellers, and investors.
• Disabling marketing cookies will not prevent you from seeing advertisements but may result in less relevant or less tailored adverts being displayed.

By continuing to use our Website without adjusting your cookie settings, you consent to our use of cookies as described in this Cookie Policy, unless you have opted out through the mechanisms provided.

Cookie Duration & Storage

Cookies are stored on your device for varying lengths of time depending on whether they are session or persistent cookies and the purposes for which they are used.

• Session cookies are temporary and remain on your device only while your browser is open. They are automatically deleted when you close your browser.
• Persistent cookies remain on your device after your browser is closed and are set to expire after a defined period. They help us recognise your device on subsequent visits and remember your preferences or choices.

The duration for which a cookie remains on your device will typically be specified in the cookie itself and may vary depending on its function. You can delete cookies at any time via your browser settings or device controls, even before they reach their scheduled expiry date.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our services, legal or regulatory requirements, or best practice. Any changes will be posted on this page with an updated "last updated" date.

We encourage you to review this Cookie Policy regularly to stay informed about how we use cookies and similar technologies. Your continued use of our Website following any updates will constitute your acceptance of the revised Cookie Policy.

Contact Us

If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies more generally, please contact us using the details below:

TIPP TOPP HOMES LTD
C/O Pkf Smith Cooper Prospect House,
1 Prospect Place, Pride Park,
Derby, United Kingdom, DE24 8HG
Phone: +44 20 7353 6170
Email: [email protected]

You may also contact us via the enquiry form on our Contact Us page if you prefer.