Terms and Conditions

Introduction

These Terms and Conditions establish the legal agreement between you and TIPP TOPP HOMES LTD when accessing or using our website, engaging with our online resources, or working with our team in connection with property transactions in the United Kingdom. They are intended to provide clarity on your rights and responsibilities and on how we provide our services as a professional real estate company.

By reviewing these Terms before using our website or instructing us, you help ensure that any property-related interactions with us are transparent, well understood, and conducted on a fair and commercially reasonable basis.

Acceptance of Terms

By accessing or using this website, submitting enquiries, requesting property information, booking consultations, or otherwise engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations in England and Wales, Scotland, and Northern Ireland, as relevant.

If you do not agree with any part of these Terms, you must not use this website or our online tools, and you should refrain from engaging us for property-related services until any concerns have been clarified with our team.

Service Overview

TIPP TOPP HOMES LTD specialises in buying and selling residential and commercial properties throughout the United Kingdom. Our services include, but are not limited to:

• Residential and commercial property sales and acquisitions;
• Professional property valuations and appraisal services;
• Local and national market analysis and insight;
• Portfolio management and strategic asset review;
• Investment advisory and property investment planning; and
• Seamless end-to-end transaction support for buyers and sellers.

These Terms govern your engagement with us for all such services, whether initiated via this website, by telephone, email, in writing, or through in-person meetings. Additional written terms, engagement letters, or client care documentation may apply to specific transactions or instructions; where there is any conflict, those specific terms will prevail to the extent of the inconsistency.

Further information about our services is available across our dedicated pages, including Services, Sales, Commercial, Valuations, Analysis, Portfolio, and Investment.

Eligibility

Use of this website and engagement with our real estate services is restricted to individuals who are at least 18 years of age and who possess the full legal capacity to enter into binding contracts relating to property within the United Kingdom.

By using our website or instructing us, you confirm that you meet these eligibility criteria and that, where you act on behalf of a company, partnership, trust, or other body, you are duly authorised to represent and bind that entity in connection with property transactions and related services.

User Obligations

When using this website or engaging with TIPP TOPP HOMES LTD, you agree to:

• Provide information that is accurate, current, and complete to the best of your knowledge, including when submitting enquiry forms, valuation requests, or appointment bookings;
• Promptly update us if any previously supplied information becomes inaccurate or misleading, particularly where it may affect a property transaction or valuation;
• Respect all intellectual property rights and proprietary notices displayed on this website, including content, imagery, branding, and design;
• Use our website, tools, and resources solely for legitimate purposes relating to property purchases, sales, valuations, or investment considerations; and
• Refrain from any misuse of the website, such as introducing malicious code, attempting unauthorised access, data scraping, or engaging in activity that may disrupt or degrade our services.

We reserve the right to restrict or terminate access to our website or services where we reasonably believe that these obligations are not being met, or where use of our platform may pose a risk to other users, our systems, or our professional reputation.

Fees, Pricing, and Payment Terms

TIPP TOPP HOMES LTD is committed to transparency in respect of service fees, commissions, and any associated charges. Before you formally instruct us or proceed with a transaction, we will clearly communicate the basis on which our fees are calculated and the circumstances in which they will become payable.

Detailed pricing is provided on a per-service basis, which may include fixed fees, percentage-based commissions, retainers, or success-based elements depending on the nature of the instruction. Any quotations or fee illustrations provided via this website are indicative only and may be subject to confirmation, adjustment, or additional terms based on the specific property, location, and scope of work.

Unless otherwise agreed in writing, all payments must be made in full, in cleared funds, and in the currency and within the timeframes specified in our engagement documentation or invoices. We may, where appropriate, require upfront payments, deposits, or staged payments in line with the progress of a transaction or advisory assignment.

Failure to make payments when due may result in suspension or termination of services, delay to ongoing work, or, where relevant, the exercise of any rights we may have under law or under our engagement terms to recover outstanding sums, together with any permissible interest or recovery costs.

Confidentiality and Data Privacy

We recognise the importance of confidentiality and privacy in all property and investment matters. TIPP TOPP HOMES LTD handles personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our Privacy Policy explains in detail what personal data we collect, the purposes for which it is used, the lawful bases on which we process it, and the safeguards we apply when storing or sharing information. It also sets out your rights, including your rights of access, rectification, erasure, restriction, and objection, and how to exercise them.

Subject to any legal, regulatory, or professional obligations requiring disclosure, we will treat information you provide as confidential and will only share it with third parties where it is necessary to deliver our services, to support a property transaction, or where you have given your consent. Please review our Privacy Policy carefully before submitting personal information via this website or instructing us.

Limitation of Liability

While TIPP TOPP HOMES LTD takes reasonable care to ensure that the content on this website is accurate, up to date, and reliable, it is provided for general information and illustrative purposes only and should not be regarded as a substitute for tailored professional advice or independent due diligence.

To the fullest extent permitted by law, we exclude all implied warranties, representations, or terms that may otherwise apply to the website or any content on it. We will not be liable for any indirect, consequential, or incidental loss or damage, or for any loss of profit, revenue, opportunity, data, or goodwill arising out of or in connection with your use of this website or our services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under UK law. Where our liability cannot be excluded, it will, to the extent permissible, be limited to the level of professional cover we maintain in respect of the relevant matter.

Intellectual Property Rights

All content on this website, including but not limited to text, imagery, branding, graphics, layout, design elements, logos, and any underlying code or software, is owned by or licensed to TIPP TOPP HOMES LTD and is protected by copyright, trade mark, and other intellectual property laws.

You may view, temporarily download, and print content from this website for your own personal, non-commercial use in connection with evaluating our services or considering a property transaction. Any other use, including reproduction, distribution, modification, republication, or creation of derivative works, is strictly prohibited without our prior written consent or the consent of the relevant rights holder.

Nothing in these Terms grants you any rights in or to our intellectual property other than the limited right to use this website in accordance with these Terms. Any unauthorised use may result in legal action and the pursuit of all remedies available under UK law.

Contact Information and Dispute Resolution

If you have any enquiries, require clarification on these Terms, or wish to raise a concern or complaint regarding our website or services, you may contact TIPP TOPP HOMES LTD using the following details:

Address: C/O Pkf Smith Cooper Prospect House, 1 Prospect Place, Pride Park, Derby, United Kingdom, DE24 8HG
Telephone: +44 20 7353 6170
Email: [email protected]

We aim to address any issues promptly, fairly, and professionally. Where a dispute arises that cannot be resolved informally, it will, unless otherwise agreed in writing, be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any such dispute, subject always to any mandatory rights you may have as a consumer under applicable law.

For general queries about our services or to discuss a prospective transaction, you may also contact us via the Contact Us page on this website.